/* 온리마음 도우미 + 문의사항 페이지의 자주 묻는 질문 */
.omh,.omh *,.omh-faq,.omh-faq *{box-sizing:border-box}
.omh{--omh-accent:#f09837;--omh-ink:#212121;position:fixed;right:20px;bottom:20px;z-index:2147483000;font-family:Pretendard,'Apple SD Gothic Neo','Malgun Gothic',sans-serif;letter-spacing:-.3px;transition:opacity .25s,transform .25s}
.omh.omh-away{opacity:0;transform:translateY(12px);pointer-events:none}
.omh-fab{display:flex;align-items:center;gap:7px;height:52px;padding:0 20px 0 16px;border:0;border-radius:999px;background:var(--omh-accent);color:#fff;font-family:inherit;font-size:15px;font-weight:700;line-height:1;box-shadow:0 10px 26px rgba(240,152,55,.35),0 2px 6px rgba(0,0,0,.08);cursor:pointer;transition:transform .15s,box-shadow .15s}
.omh-fab:hover{transform:translateY(-2px);box-shadow:0 14px 30px rgba(240,152,55,.42),0 2px 6px rgba(0,0,0,.08)}
.omh-fab svg{width:22px;height:22px;fill:#fff}
.omh-open .omh-fab{display:none}
.omh-fab:focus-visible,.omh-choice:focus-visible,.omh-x:focus-visible,.omh-restart:focus-visible,.omh-link:focus-visible{outline:3px solid #175bb8;outline-offset:2px}
.omh-panel{position:absolute;right:0;bottom:0;display:flex;flex-direction:column;width:370px;height:min(600px,calc(100vh - 40px));background:#fff;border-radius:20px;box-shadow:0 22px 60px rgba(20,20,20,.22),0 2px 8px rgba(0,0,0,.06);overflow:hidden;animation:omh-in .22s ease-out}
.omh-panel[hidden]{display:none}
@keyframes omh-in{from{transform:translateY(14px) scale(.98)}to{transform:none}}
.omh-head{display:flex;align-items:center;gap:6px;padding:16px 12px 14px 20px;background:var(--omh-accent);color:#fff}
.omh-title{flex:1;display:flex;flex-direction:column;gap:3px}
.omh-title b{font-size:17px;font-weight:800}
.omh-title span{font-size:12.5px;opacity:.9}
.omh-restart{height:30px;padding:0 11px;border:1px solid rgba(255,255,255,.6);border-radius:999px;background:transparent;color:#fff;font-family:inherit;font-size:12.5px;font-weight:600;line-height:1;cursor:pointer}
.omh-x{width:36px;height:36px;border:0;background:none;color:#fff;font-size:26px;line-height:1;cursor:pointer}
.omh-log{flex:1;overflow-y:auto;padding:18px 16px 20px;background:#faf8f5;scroll-behavior:smooth}
.omh-msg{max-width:86%;margin:0 0 10px;padding:11px 14px;border-radius:16px;font-size:14.5px;line-height:1.6;color:var(--omh-ink);word-break:keep-all;overflow-wrap:anywhere}
.omh-msg p{margin:0;white-space:pre-line}
.omh-bot{background:#fff;border:1px solid #eee7df;border-top-left-radius:6px}
.omh-me{margin-left:auto;background:var(--omh-accent);color:#fff;border-top-right-radius:6px;font-weight:600}
.omh-typing{display:inline-flex;gap:4px;padding:14px 16px}
.omh-typing i{width:6px;height:6px;border-radius:50%;background:#c9bfb3;animation:omh-dot 1s infinite}
.omh-typing i:nth-child(2){animation-delay:.15s}.omh-typing i:nth-child(3){animation-delay:.3s}
@keyframes omh-dot{0%,80%,100%{opacity:.3;transform:none}40%{opacity:1;transform:translateY(-3px)}}
.omh-links{display:flex;flex-direction:column;gap:6px;margin-top:10px}
.omh-link{display:block;padding:9px 12px;border-radius:10px;background:#fff6ec;color:#b8641a;font-size:13.5px;font-weight:700;text-decoration:none;line-height:1.35}
.omh-link:hover{background:#ffeedb}
.omh-link:after{content:" ›"}
.omh-choices{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:7px;margin:4px 0 6px}
.omh-choice{padding:9px 14px;border:1.5px solid var(--omh-accent);border-radius:999px;background:#fff;color:#c86b12;font-family:inherit;font-size:13.5px;font-weight:700;line-height:1.3;text-align:left;cursor:pointer;transition:background .15s,color .15s}
.omh-choice:hover{background:var(--omh-accent);color:#fff}
.omh-choice.omh-soft{border-color:#ddd5cc;color:#6b6259}
.omh-choice.omh-soft:hover{background:#efe9e2;color:#3b342d}
@media (max-width:600px){
  .omh{right:14px;bottom:14px}
  .omh-fab{height:48px;padding:0 17px 0 14px;font-size:14px}
  .omh-open{left:10px;right:10px;bottom:10px}
  .omh-panel{position:relative;width:100%;height:min(78vh,620px)}
}
@media (prefers-reduced-motion:reduce){.omh,.omh-panel,.omh-fab,.omh-typing i{animation:none !important;transition:none !important}}

/* 문의사항 페이지 */
.omh-faq{max-width:880px;margin:0 auto;padding:90px 20px 100px;font-family:Pretendard,'Apple SD Gothic Neo','Malgun Gothic',sans-serif;color:#212121;letter-spacing:-.4px}
.omh-faq-title{margin:0 0 12px;text-align:center;font-size:34px;font-weight:800}
.omh-faq-sub{margin:0 0 46px;text-align:center;font-size:16px;color:#6b6b6b;word-break:keep-all}
.omh-faq-group{margin:0 0 34px}
.omh-faq-group h3{margin:0 0 12px;padding-left:12px;border-left:4px solid #f09837;font-size:20px;font-weight:800}
.omh-faq-item{border-bottom:1px solid #ececec}
.omh-faq-item summary{position:relative;list-style:none;padding:18px 44px 18px 4px;font-size:16.5px;font-weight:700;cursor:pointer}
.omh-faq-item summary::-webkit-details-marker{display:none}
.omh-faq-item summary:after{content:"";position:absolute;right:12px;top:50%;width:9px;height:9px;margin-top:-7px;border-right:2px solid #9a9a9a;border-bottom:2px solid #9a9a9a;transform:rotate(45deg);transition:transform .2s}
.omh-faq-item[open] summary:after{transform:rotate(-135deg);margin-top:-2px}
.omh-faq-item summary:hover{color:#c86b12}
.omh-faq-a{padding:0 4px 20px;font-size:15.5px;line-height:1.75;color:#444}
.omh-faq-a p{margin:0;white-space:pre-line;word-break:keep-all}
.omh-faq-a .omh-links,.omh-faq-contact .omh-links{flex-direction:row;flex-wrap:wrap}
.omh-faq-contact{margin-top:40px;padding:24px;border-radius:16px;background:#fff7f0;text-align:center}
.omh-faq-contact b{display:block;font-size:18px;margin-bottom:4px}
.omh-faq-contact .omh-links{justify-content:center}
@media (max-width:600px){.omh-faq{padding:60px 18px 80px}.omh-faq-title{font-size:26px}.omh-faq-item summary{font-size:15.5px}}
